Premiere Choice Award - Frequently asked questions

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Select a topic from the menu below to see Frequently Asked Questions related to that topic. If you still can't find the answer to your question, please send us an email to customer.service@hallmarkinsights.com.

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General Questions

What is the Premiere Choice Award?
	The Premiere Choice Award is a unique tool that is redeemed for a gift certificate from one of more than 350 retail, restaurant, travel, and entertainment options. The award can be personalized with a name and custom message, and allows recipients to select EXACTLY what they want.

How does the Premiere Choice Award work?
	It's a simple process. The Award is given to the recipient, who then selects the gift certificate they most desire. Awards can be ordered and redeemed easily online.

What's the difference between the Premiere Choice Award and a gift certificate?
	The Premiere Choice Award is an award that is given to a recipient. It's tangible, and expresses your message. It's something they can keep, display, and be proud of. The Premiere Choice Award is then redeemed for a gift certificate from more than 350 options, which is the real power of the Premiere Choice Award. The recipient gets to select exactly what they want, not what you would choose for them. Then, a gift certificate is sent directly to the recipient. It's easy for you, and offers a wide range of choice, making it a great vehicle for reward and recognition.

Where can I use my gift certificate?
	Merchant gift certificates are accepted at most retail store locations. Select merchants accept gift certificates for Internet purchases. For a listing of merchant gift certificates that can be redeemed online, click "VIEW MERCHANTS".

Can I redeem my gift certificate internationally?
	Gift certificates are only valid in the US, Puerto Rico or Canada as allowed by merchant. Gift certificates are not valid at international locations.

How can I use the Premiere Choice Award?
	There are hundreds of uses for the Premiere Choice Award. The most common uses are for reward, recognition, gifts, safety awards, sales incentives, and customer service recognition. Please visit "Our Products" for more detailed information.

Who do I contact if I have questions?
	Call Customer Service at 800-765-4438 Monday through Friday, between 7:00 a.m. and 7:00 p.m. Central time; we'll be happy to help. For additional ways to contact us, visit "Contact US."

What is the affiliation between Hallmark Insights and Hallmark?
	We are proud to be a member of the Hallmark team. Our partnership with Hallmark will allow us to offer more products, services and value to our business clients. In addition, it solidifies our position as a leader in the incentive solutions provider market.

What does Hallmark Insights' partnership with Hallmark mean to me?
	As a provider of incentive solutions, we will continue to offer easy, Web-based ordering, accurate and immediate fulfillment, and great customer service. If you are looking for ways to supplement the Premiere Choice Award, check out Hallmark.com's fresh flowers, business gifts and business e-cards. Click here to learn more about Hallmark.

Where do I send my check payment?
	To ensure the quickest processing of your order, Hallmark Insights encourages you to use ACH/direct deposit electronic transfer. ACH/direct deposit is the preferred method of payment. To request ACH/direct deposit information, click on "ACCOUNTS RECEIVABLE". If you prefer to pay by paper check, payments should be sent to:

Hallmark Insights, Business Incentive Solutions
Attn: Accounts Receivable
121 South 8th, Suite 700
Minneapolis, MN 55402

What is ACH/direct deposit?

	Our preferred payment method is ACH/direct deposit electronic transfer, which allows you to deposit your payment directly into Hallmark Insights' account. ACH/direct deposit is less costly than paper checks, convenient, and the best way to pay for your order. Most Accounts Payable systems can set up ACH quickly and easily No pre-set spending limits, such as those associated with corporate purchasing cards Quicker order turnaround than by mailing paper checks To request ACH/direct deposit information, click on "ACCOUNTS RECEIVABLE".